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HPE Care Pack - 5 Year - Warranty **

9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic Service

Image(s) and product specifications may not represent actual product and are subject to change.

Web ID: 1035010219
Mfr. Part: U9DT9E

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your POS device uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support

** Unless defective, this product is final sale once the packaging has been opened.

Overview
General Information
Manufacturer:
Hewlett Packard Enterprise
Manufacturer Part Number:
U9DT9E
Manufacturer Website Address:
http://www.hpe.com
Brand Name:
HPE
Service Name:
Care Pack
Product Type:
Warranty
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic
Service Sub Type
Physical
Service Characteristic:
Parts & Labor
Service Description:
9x5 Next Business Day
Provided Support:
Escalation Support
Provided Support
Online Support Tools Access
Provided Support
Parts Replacement
Provided Support
Phone Support
Provided Support
Remote Diagnosis
Provided Support
Remote Technical Support
Provided Support
Repair
Service Response Time:
Next Business Day
Service Location:
On-site
Service Duration:
5 Year
Product Supported:
  • HP MP9 Digital Signage Player
  • HP Engage Go Mobile Solution
  • HP EliteOne 8xx AiO Retail POS Unit & Solution
  • HP Engage One All-in-One System
  • HP MP9 G2 Series POS Unit & Solution
  • HP rp2xxx Series POS Unit & Solution
  • HP rp57xx/rp58xx Series POS Unit & Solution
  • HP rp7xxx/rp9xxx Series POS Unit & Solution

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