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Aruba User Experience Insight (UXI) is a cloud-based service assurance solution that validates network health and troubleshoots problems that affect day-to-day user experience. Ideal for campus and branch environments alike, UXI assumes the role of an end-user, evaluating the performance, connectivity, and responsiveness of network infrastructure as well as internal and external services such as corporate ERM or Office365 applications. This outside-in perspective is presented through a simple, intuitive dashboard that provides a proactive way to solve problems before they impact the business. UXI is easy to configure, deploy and manage, and immediately begins providing insights once sites are online.
UXI is part of Aruba's AIOps solution and leverages machine learning to surface critical problems through onsite sensors and a learning alert system. Sensors mimic user and IoT behavior by accessing and using applications like Netflix or Skype for Business. When issues arise, AI Alerts bubble up only anomalous performance problems that require attention, eliminating alert fatigue. Comprehensive user and application experience data is displayed, and helps IT quickly and proactively fix problems and optimize experiences without frustrating and time-consuming troubleshooting.
Examples of available insights and outcomes include:
Device association: All stages of connections including authentication, DHCP and DNS helps identify where in the process users may experience problems.
End-to-end app responsiveness: Continuous visibility into the responsiveness of internal and cloud-hosted applications by location that gets in front of issues where there are no dedicated IT resources.
AI Alerts: Near real-time insight per area into critical services that require IT attention, such as guest portal load times, slow application performance, bad VoIP quality, packet loss and outages
** Unless defective, this product is final sale once the packaging has been opened.
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