Vancouver networking and IT infrastructure and professional services (604) 739-8060

Business Solutions

Small Business Services

We Specialize in Business, Government and Education IT Services

(604) 739 - 8060

Small Business Services for Server,Network and Desktop

Small Business Services

Small business Services for Server and Network

Service includes:

24 x 7 Monitoring (Availability, Performance, Services, Interfaces, Bandwidth and Event logs)
Firewall and Bandwidth reporting; ISP Vendor Management for Link Down
Alert Validation and Minimal Escalation
Standard Operating Procedures-(SOPs)based Alert Remediation
Full Troubleshooting, Remediation and Fixing the root cause for P0 issues; Vendor Tech Support for Further Troubleshooting on Infrastructure Applications & Firewall only.
Verifying Completion of Backup Jobs on Servers
Antivirus Definition Updates Validated
Firewall and Bandwidth reporting; ISP Vendor Management for Link Down
Install Windows Patch Management
Monthly Windows Patch Testing and Ratings, Sanity Checks Post Patch Install
Trend Micro Office scan 10.5 Bundled Antivirus (Included, Optional)
2-way Integration with Autotask/Connectwise or Access to Portal for Ticket/Case tracking & Reports
Executive Dashboard (web portal), On-Demand, Weekly & Monthly ROI Reports

Small Business Services for Desktops

Service includes:

Windows Patch installation on Desktops and laptops
Windows patch testing and install patches rated as whitelisted
Antivirus Definition Updates
Trend Micro Office scan 10.5 Bundled Antivirus(Included, Optional)
Inventory Reporting (desktops / laptops) & Performance trend graphs
Tools included: Remote Control, recording of remote sessions, chat with end users, send/receive files from target desktops

SBS Supported Devices, OS and Applications

Server Operating Systems	Windows Server 2003 and upwards; Windows XP and upwards
Infrastructure Applications	Domain Controller(Active Directory), Email(Microsoft Exchange), Mobile (Blackberry), Virtual Hosts (VMware, Citrix Xen, Hyper-V), File & Print, Backup (Symantec, NT Backup), DNS, DHCP
Network (Switch, Router & Firewall)	Cisco Routers (8xx, SOHO 7x, 9x), Wireless Access Points (WAP) (15xx), Catalyst Switches 2xxx, Routers 18xx/19xx, Pix Firewall 5xx; ASA 5505, 5510, SonicWALL TZ series, APC UPS
Desktop Operating Systems	Windows XP and upwards
Antivirus Products	Symantec, McAfee, Trend Micro, CA eTrust Antivirus, Kaspersky, ESET NOD32, Microsoft Security Essentials, Microsoft Forefront Client Security, Sophos Anti-Virus and AVG

Why choose Frontier PC?

Accessible technicians

Our on-staff technicians will discuss your computer repair needs in a "no jargon" friendly way.

Certified Staff

Our Microsoft and Lenovo certified technicians perform computer repairs to industry standards.

Convenient Location

Our Service Centre in conveniently located at 1755 West Broadway for drop off and pickup.

Customer Service

We're proud of our excellent customer service staff who are willing to take the time to review and thoroughly explain your repairs.

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Find us:

105 - 1755 West Broadway

Vancouver, BC, V6J 4S5

Professional IT Service

On Sale and Special Offer

Customer Care

Information Centre

Payment method

(1). American Express accepted for phone orders only and subject to 3% handling charge

(2). We accept purchase orders ($250 minimum) from major corporations and all levels of government and educational institutions.